Marchment Hill Consulting (MHC) brings deep knowledge of all aspects of the water industry, including irrigation, wholesale and retail businesses, governance, markets and regulation, and private sector participation. Our water sector experts understand the industry pressures for increased funding for growth and renewal, customer centricity, and improved productivity and efficiency.. These pressures are accompanied by fresh challenges, such as climate change, technology advances and long-run service affordability.
We deliver engagements of varying scope and scale for urban, regional and rural water businesses, ranging from short and sharp strategy and diagnostic work, to major organisational design and efficiency reviews.
Water systems require substantial expansion and augmentation to cater for anticipated population growth in major urban areas. MHC understands how distributed systems and intelligent network technologies contribute to demand management and prudent service growth and renewal planning. Our deep industry knowledge helps integrate the opportunities of customer centricity, emerging technology, regulatory and institutional arrangements, including pricing, with construction, operations and service delivery considerations.
Water retailers bear the brunt of public and regulatory pressure to improve the customer experience, maintain service levels and reduce risks and costs. Our team has substantial experience in process design and redesign, process benchmarking and strategic sourcing in the functional areas of asset management, capital planning & delivery, land development, operations and maintenance, and customer service. We work closely and collaboratively with our clients to develop strategic initiatives that complement their preferred business future. Our proven methods and tools support a wide range of solutions, for example, from internally driven excellence initiatives through to outsourcing.
Third-party access rights will be granted to an increasing number of private participants to own, lease, operate and maintain renewable energy and storage projects, water and wastewater treatment plants, pipeline schemes and specialist technologies. Our intimate knowledge of the water system, the major water utilities and service providers in Australia can support the private sector in their investment decisions.
Marchment Hill Consulting has worked for water clients around the globe, including the following companies:
Abu Dhabi Distribution Company
Abu Dhabi Sewerage Company
Ben Lomond Water
Brisbane City Council Water Distribution
Central Highlands Water
City West Water
Council of Mayors (South East Queensland)
Cradle Mountain Water
Gladstone Area Water Board
Goulburn Valley Water
Hong Kong Water Supplies Department
International Water Association (IWA)
North East Management Catchment Authority (NECMA)
Oman Wastewater Services Company
Power and Water Corporation
Queensland Department of Environment and Resource Management
Queensland Water Commission
Queensland Urban Utilities (QUU)
Redlands City Council
South East Queensland Distribution Entity (Interim)
South East Water
Southern Rural Water
Tasmanian Department of Treasury and Finance
Victorian Department of Sustainability and Environment
Victorian Water Trust
Water Corporation (WA)
Water Services Association of Australia (WSAA)
Wide Bay Water Corporation
Yarra Valley Water