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Practices

Organisation Practice

Operating Model Development

Successful businesses maintain alignment between core processes, organisation structure, performance metrics and internal governance bodies. This enables high performance to be sustainably achieved, with minimal tension.

An Operating Model can be an important tool in enabling this alignment by bringing these frameworks together in a manner that is intuitive and at a level of detail that is both easy to understand, and sufficiently detailed as to be of practical benefit.

Marchment Hill's consultative approach involves the mapping of key interfaces of core processes to organisational roles, and locking these in with performance metrics. Our aim to keep this process focused and simple assists our clients maintain a clear view on what is most important, while avoiding the inertia and opaqueness that can plague process engineering efforts.

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