Practices
Performance Practice
Performance Management Frameworks
The day-to-day management of business performance is a vital function in all businesses. In theory, everything fits together like a jigsaw: everyone understands their role, how they contribute to business value, how they are performing and what to do about it. The reality is frequently very different.
Marchment Hill is experienced in developing performance management frameworks that cover cost and service performance metrics and span all levels of the business – from Board to daily operational management. Our intellectual capital in this area includes a library of example frameworks and performance metrics for the electricity, gas, water, ports and mining industries, along with strong consulting methodologies for developing a solution to each client’s unique needs. We have developed analysis and performance reporting tools that stand alone, as well as others designed for easy integration with client operating and reporting systems.
