Category: QSI Article


Implementation with integrity

At Marchment Hill Consulting (MHC) we work with our clients to create value. An expression, which many of our clients will have seen on proposals, reports and presentations, proposes three necessary components to the value of a consulting intervention. Rather than being additive, these components are multiplied together, so that if any piece is under-played…



Living off-grid on a budget

Recent hype regarding battery technology advancements and the potential for grid defection led MHC to reflect on the realities of living off-grid and managing your own electrical systems, whilst raising a family. Here, we provide some insights from a family who have been living off-grid for the last five years. David, along with his family…


Stormwater – curse or virtue?

The Senate Inquiry into Stormwater Resources in Australia, due to report on 19 August 2015, is a reminder of the complex set of challenges faced when we plan and manage stormwater systems. Challenge #1 – Floods are costly and dangerous Photo courtesy of Steven Riddle The Insurance Council of Australia estimates the insured costs of…


It’s all about the benefit – Lessons learned from outsourcing in the water industry

Outsourcing, typically of maintenance services, has become widespread practice for cost reduction and service level performance improvement in the water industry. Some water businesses are now entering the third, or even fourth, generation of outsourced services while others are just starting to consider and test the benefits that may be available. Viewed on a continuum,…


Smart Meters – risks and opportunities abound in the emerging contestable market place

The Australian smart metering market emerged in 2006, when the Victorian Government approved the rollout of meters for all customers with an annual consumption of less than 160MWh. The rollout has since been completed with over 2.5 million smart meters deployed. The Victorian rollout was marked by a number of issues (e.g. cost overrun, implementation…



The uncertain evolution of the energy industry

The uptake of alternative energy technologies by Australian electricity consumers (e.g. solar PV, demand solutions, energy efficiency, eventually energy storage, etc.) often in creative business models, such as Alternative Energy Sellers, is already impacting the conventional major energy players in terms of declining market shares, with concerns for asset value at risk. The conventional energy…


Extracting value from uncertainty

Perhaps climate change is not the only reason, but there is fresh attention being paid to the challenges of uncertainty in water management and supply. Like its counterpart, risk, uncertainty can generate opportunity as well as downside. Intelligent networks help generate opportunity from uncertainty, as they give us the means to link distributed system awareness,…