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Towards a customer centric network business – lessons from international markets
There is a growing consensus in the energy sector that network service providers (NSPs) need to become more customer centric.
August, 2016
MHC’s 2016 Civil Maintenance Benchmarking Program
MHC News: MHC would like to encourage all our QSI readers from the water industry to participate in our 2016 Civil Maintenance Benchmarking Program.
May, 2016
M&A activity in Australian electricity services sector set to increase
Emerging Issue: Some recent developments in the electricity industry seem to have significantly reduced the volume of services that network service providers (NSPs) outsource to external providers in the electricity services sector.